nutrifaster inc logo email us at sales@nutrifaster.com Nutrifaster Inc. 209 S. Bennett St. Seattle, WA 98108 Phone: 800-800-2641 Email: sales@nutrifaster.com

 

NUTRIFASTER N450
TROUBLESHOOTING GUIDE

Don't Panic...

Many potential problems can be avoided through proper care and maintenance. If you do experience machine vibrations or other problems, consult this guide before calling for service.


Download N450 User Manual


Motor Reset Procedure
Cleaning and Maintenance


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WHAT IF MY NUTRIFASTER WON'T START?

The Nutrifaster N450 is equipped with a safety interlock switch and the juicer will not turn on unless the juicer is assembled.
The black interlock button is located under the juice pan. If the black button has broken off, the juicer will not start.
Contact Nutrifaster for a replacement interlock mount (P/N 111-1).

Ensure that the plug is securely fastened into the outlet.
When the ON/OFF switch is turned ON, does the light on the switch illuminate?


No    Test the outlet by plugging a different piece of equipment into it. 

Does the different piece of equipment turn on?

No.  The most likely problem is that the circuit breaker has tripped. Reset the circuit breaker and turn on the piece of equipment.
If the equipment still does not turn on, the problem may be a faulty outlet.

Yes.  Replace the ON/OFF switch on your juicer. Contact Nutrifaster for a replacement switch.

Yes 

After following the instructions for Motor Reset Procedure, does the juicer turn on?

No.  Replace the ON/OFF switch. Contact Nutrifaster for a replacement switch.
      After the switch has been replaced, does juicer turn on?

No.  The interlock switch has failed. Contact Nutrifaster for a replacement interlock switch.

Yes.  Your juicer is operational.

Yes. Your juicer is operational.


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WHAT DO I DO WHEN MY MOTOR STOPS WHILE I'M JUICING?

The most common cause of this problem is due to an overheated motor.
Allow the juicer 15 minutes to cool down and then follow the instructions for Motor Reset Procedure.

If the juicer does not start after following these procedures, follow the instructions “What if my Nutrifaster won't start?"


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THERE SEEMS TO BE MORE VIBRATION THAN USUAL. WHY IS THIS AND HOW DO I FIX IT?

The first thing you need to check is the latch tension. If one or both latches are too loose, it can cause juicer vibration.
Both latches should SNAP into position. See Latch Adjustment on page 10 of the User’s Manual for detailed instructions.

If both of the latches are tight, the most common cause of this problem is related to condition of the basket.
Pulp sticking to the basket causes an off-balance condition. The main reason that pulp sticks to the basket is because pectin residue is present which is brown-gold in color. To remove the pectin from the basket, we recommend that you soak the basket (and other parts) nightly in Clean Cut. See Nightly Cleaning with Clean Cut Cleaning Product (recommended) procedure on page 9 in the User’s Manual.

Another cause of the vibration is related to condition of the cutter plate. The 16-blade cutter plate should be sharpened and re-balance every 3 months. If your cutter plate is dull, send it to Nutrifaster for re-sharpening.

Juicing high volumes of softer produce such as apples and leafy greens also causes vibration related problems.
The easiest way to correct this problem is to juice a large carrot quickly and its pulp usually removes the pulp that was stuck on the basket.


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WHAT IF THE PULP IS TOO WET?

The most common cause of pulp that is too wet is a basket that needs to be properly cleaned. When pulp sticks to the basket, the juice does not freely pass through the holes in the basket, instead the juice gets ejected with the pulp.
To properly clean your basket, see Nightly Cleaning with Clean Cut Cleaning Product (recommended) procedure on page 9 in the User’s Manual.

Another cause of excessively wet pulp is related to condition of the cutter plate. If the cutter plate is dull it has a mashing effect on the produce, rather than a cutting effect. The 16-blade cutter plate should be sharpened and re-balance every 3 months. If your cutter plate is dull, send it to Nutrifaster for re-sharpening.


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MOTOR RESET PROCEDURE

The motor has an automatic safety shut-off to avoid overheating. When it detects an overload, it automatically cuts off the power. It will not reset itself. There is a manual reset push button on the base of the motor.

If your machine turns off while in use, allow the machine 15 minutes to cool.

To reset, switch OFF the machine and UNPLUG cord from outlet. Disassemble machine per instructions. Turn the machine upside down so it is sitting on the castle. The red reset switch on the bottom of the motor is accessible through the hatch on the base screen. Loosen the phillips screw and slide the hatch to expose the switch. Firmly push on the red switch (you may hear an audible CLICK sound). Slide the hatch door back into position and tighten the phillips screw. Turn the machine upright and reassemble per instructions. If the machine stalls again, contact Nutrifaster at 1-800-800-2641.


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CLEANING AND MAINTENANCE                         

INITIAL CLEANING
To remove miscellaneous residue, disassemble and wash juicer prior to initial use. The machine must be disconnected from the power source and disassembled following the disassembly instructions on page 5. Wash the juice pan, screen basket, cutter plate, blade nut, wrench, and food pusher in Clean Cut per instructions and rinse thoroughly.

DAILY SANITIZING PROCEDURE
THIS PROCEDURE SHOULD BE CARRIED OUT AT THE START OF EACH DAY. BE SURE TO
WEAR VINYL GLOVES, AS USED FOR FOOD HANDLING, DURING THIS OPERATION.

  1. ALWAYS TURN OFF AND UNPLUG YOUR JUICER BEFORE SANITIZING.
  2. Pre mix 1 level teaspoon of sanitizing powder in a glass of hot water, and mix with cold water to make I gallon of 100 ppm sanitizing solution. If your are using, a liquid sanitizing solution follow the directions on the bottle.
  3. Assemble the machine, leaving the top off. Make sure the blade nut is tightened.
  4. Wrap a dishtowel around the base to cover the Power Switch and Power Cord. Set waste container under the juice pan spout. Spray approximately I pint of the sanitizing solution around the perimeter of the basket screen, inside the basket screen, and onto the cutter plate and blade nut. Once done, remove the dishtowel and thoroughly dry the base.
  5. Thoroughly clean latch assembly, with particular attention to the adjustment thread.
  6. Replace the Top. Lock latches.
  7. Insert the Pulp Tube into the pulp spout of the lid.
  8. With receptacles under the juice spout and pulp tube, spray I quart of sanitizing solution down the feed chute while the juicer is running. Follow by rinsing the sanitizing solution from the juicer by spraying one quart of clean water into the feed chute while the motor is running. Allow the juice pan to drain. Dispose of the waste solution.
  9. Clean the Pusher with sanitizing, solution and rinse thoroughly.
  10. Test Before Use. Before use, check to make sure all the parts are in proper alignment. Plug your juicer into an electrical outlet and test before use. The juicer is now ready for operation.

NIGHTLY CLEANING WITH A DISHWASHER

All juicing parts (cutter plate, blade nut, juice pan, basket, pusher, and wrench) may be cleaned in the dishwasher. Scrub the basket with steel wool to remove any loose pulp before putting, the parts through the dishwasher. Use a detergent suitable for automatic dishwashers. Make sure the screen holes in the basket are clear before assembly, if not, scrub again with soap steel wool pad, rinse and assemble as instructed on page 6.

ATTENTION: IMMERSING, SPRAYING, OR HOSING THE POWER UNIT WILL VOID YOUR WARRANTY

Do not immerse or spray the base and castle sections of the unit with water or other liquids. The base, motor housing, and castle sections should only be cleaned with a damp cloth or sponge. It is important that the rims of the castle and top be wiped thoroughly before assembly. Never spray or wash the exposed shaft of the machine. The motor and electrical parts of the machine are not waterproof. Contact with water or other liquids will damage the motor, bearings, and electrical system.

NIGHTLY CLEANING WITH "CLEAN CUT" CLEANING PRODUCT (recommended)

  • Mix 1/2 cup Clean Cut powder in a plastic bucket large enough to hold the juice pan with enough hot water to dissolve it.
  • Put the cutter plate, blade nut, and pusher in the bottom of the bucket.
  • Scrub the basket with steel wool to remove any loose pulp. Place it (upside down) over the cutter plate.
  • Place the juice pan (upside down) over the basket.
  • Add enough hot water to cover the parts by two inches. Let the parts soak overnight.
  • In the morning, remove the parts from the solution, scrub the basket with steel wool to remove any remaining pulp or stains. Rinse basket thoroughly.
  • Clean the juice pan thoroughly to remove all stains. Use a bottlebrush to clean the juice pan spout. Rinse thoroughly.
  • Use a scrub brush to clean the cuter plate. Rinse thoroughly.
  • Thoroughly clean latch assembly, with particular attention to the adjustment thread.
  • Assemble machine as instructed on page 6.

    (Clean Cut is a product available through Nutrifaster, Inc. only. Please feel free to call with any questions regarding this product.)


MAINTENANCE CLEANING DURING THE DAY

If you are using the juicer intermittently, pulp residue may collect and dry on the basket. This may cause vibration during use. To prevent this vibration, remove the basket after more than one half hour of idle time, and rinse it under hot water. Before reassembling, make sure all holes are free of any pulp residue.

PROPER CARE OF YOUR BASKET IS ESSENTIAL

Your basket is engineered to provide the finest juice possible. It is constructed with very fine stainless steel, and has been precisely balanced to provide vibration-free operation. Proper cleaning and handling are necessary to ensure the best possible operation of your juicer. Soak the basket nightly in Clean Cut cleaning solution.

LATCH ADJUSTMENT

The threaded latches on your machine may need future adjustment. The latches should require some pressure when putting the lid on the machine. You should hear an audible SNAP when properly adjusted. To adjust the latch tension, follow these steps:

  • Loosen the hex head nut (7/16" wrench) on the threaded part of the latch several turns.
  • To tighten the latch, turn the hook part of the latch clockwise.
  • To loosen the latch, turn the hook part of the latch counter clockwise.
  • Check the tension. Re adjust, if necessary.
  • Retighten the hex head nut.

THE 16 BLADE CUTTER PLATE CAN BE RESHARPENED

The cutter plate in your juicer is designed to be resharpened. The 16 cutting blades on the cutter plate should be treated just any cutter plate, and resharpened when dull. Nutrifaster offers a sharpening service and recommends that the cutter plate be resharpened every 2-4 months under regular use. Please feel free to call Nutrifaster if you have any questions about when to have your cutter plate sharpened.

Copyright © 2012 Nutrifaster Inc. All Rights Reserved.     

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Nutrifaster Inc. | 209 S. Bennett St. Seattle, WA 98108
Phone: 800-800-2641 or 206-767-5054 | Email: sales@nutrifaster.com